Noticeboard

Flu Vaccination clinics have been running since September.

We have offered vaccinations to all patients aged 65 years and over and have been pleased with the response to our invitations. There are still quite a number of patients who have not yet advised us if they do want the vaccination or not this year. Letting us know makes it far easier for us to know how much additional vaccine we need to source.

We are still booking clinics for all patients aged under 65 years with Chronic Conditions who are considered at risk. Pregnant women and children aged 2 - 3 years. There are several flu vaccines available and patients will be booked for the one that is most effective for their age.

Our last delivery of vaccine for the Under 65 year age group has arrived today and appointments are still available. We would encourage anyone who hasn't yet responded to an invitation, or thinks they are entitled to a vaccination but hasn't received an invitation to contact us as soon as possible.

For those that have received a text invitation who do not wish to be vaccinated this year it is possible to reply to the text message with the word 'decline' and this will opt you out of any further invitations and makes it easier for us to plan clinics.

Appointments

Seeing a Doctor or Nurse Practitioner

Since our move to Alderwood Medical Practice we have reviewed our appointment system a number of times.

The practice offers patients the opportunity to book appointments in three different ways:

The majority of our appointments are 'book on the day'. We ask patients to contact us on the day they wish to be seen. This means that we begin our working day with all but a few appointments available.

A small number are available for patients to pre-book. This allows for patients who have been advised to return for a review with a certain GP or Nurse Practitioner to pre-book an appointment at the appropriate time.

Alternatively appointments are available via our on-line booking service and we would encourage patients, wherever possible, to register for on-line booking.

We are aware that our appointment system will not suit everyone but we have found that the 'book on the day' system has reduced the number of appointments that are wasted by people who have booked in advance and then failed to attend.

Seeing a Nurse or Healthcare Assistant

All nursing appointments are pre-bookable and are allocated according to the requirements of each individual patient.

When requesting an appointment to see the practice nurse you will be asked the reason you are booking to see her. This allows the receptionist to offer you an appointment at the most appropriate time.

We realise that you may not want to discuss your appointment with the receptionist but we can assure you that all information is completely confidential. Knowing in advance what each patient is attending for allows the practice nurse to manage her time more effectively and reduce waiting times for other patients.

Telephone Consultations

If you would like to speak to a doctor or Nurse Practitioner, we can arrange for this at the end of morning surgery. Please give the receptionist as much information as possible including an appropriate contact number; this will then be passed to the doctor.

Please note that the doctors have a limited amount of time between finishing morning surgery and leaving for home visits, it is important therefore that you are available on the number you have given.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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