We would always encourage patients to attend the practice wherever possible. We are aware that there are occasions when this is not possible and understand that patients who are housebound or too ill to leave their home may make such a request.
We would ask that patients or carers contact the practice to request a visit before 11am.
Visit requests are dealt with in the first instance by the Nurse Practitioners. They will contact the patient or carer to discuss the visit request in more detail. It is important therefore that we are given the best contact number for them to call back on.
The Nurse Practitioner will only arrange a visit if they think the medical condition requires it. They will then allocate the visit to the most appropriate member of the Practice Team. This may not always be the Doctor.